SUMMARY
Zoom is testing user limits and AI feature placement.
CHANGES
Price Changes: None
Packaging Changes: Zoom is running a test with the Pro and Business plans, changing the user limits of the Pro plan and pushing the AI Companion feature to the Business plan.
ANALYSIS
Zoom is running a 2-part test.
Currently, the Pro plan offers 1-99 users and includes the AI Companion feature.
The test decreases the user limit to 1-9 users, and moves the AI Companion feature to the Business tier.
Together, the lower user limits and removal of AI Companion should push more visitors to the Business plan, which is an additional $5 per user.