This Week: May 5 - 11
The Hot Topic 
A great pricing metric does three things: it’s simple, it scales, and it reflects value.
But if you had to choose just one - which matters most?
Key insights from the community:
- Value alignment wins. If your pricing doesn’t match how customers perceive value, even the cleanest metric won’t stick.
- Simplicity isn’t just nice-to-have. If a customer can’t explain the metric back to you, it’s too complicated.
- Scalability matters, but only if customers feel the price grows because their value does.
So where do you land?
What’s your north star when choosing a pricing metric?
Full convo here
Market Moves 🏃♂️➡️
LinkedIn Crossover 
- From Rob: The 5 Pricing Mistakes Killing Your Growth
- From John: AI agents are changing how buying is done
- From Kyle Poyar: Why customers actually churn
Events 
On-demand 
Credits are changing SaaS pricing faster than anyone expected.
The problem? Not many SaaS operators know how to build a credit model.
Check out our latest webinar where @ulrik shared benchmarks, best practices, and what your peers are testing in credit-based pricing.
Upcoming survey 
We want to know how SaaS buyers want to pay for AI agents - and we need your help.
Take 2 minutes to complete this survey.
As a thank you, we will happily take a look at your pricing page and offer suggestions to improve it.
Just shoot Rob Litterst a note after finishing the survey.
From the Good-Better-Best Newsletter 
The Future of Seat-Based Pricing 
Confession: I don’t think seat-based pricing is dead.
I believe it’s evolving as companies figure out creative ways to define what a “seat” means. Further - in a world where AI fundamentally reduces the number of seats that a company needs, seat-based pricing actually becomes more customer friendly.
We can explore that for another day.
Today I want to share 10 examples of companies that are innovating on traditional seat-based licenses, and proving that a creative approach to seats can still power a winning pricing and packaging model.
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